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SVP International

MedWish International

MedWish repurposes medical supplies and equipment discarded by the healthcare industry to provide humanitarian aid in developing countries to save lives and to reduce waste to save our environment.

Executive Director: Josh Kravitz

Lead Partner: Dick Cahoon

Years of Engagement: 2011-2013

Total SVP Impact

 Value of volunteer hours from partners and friends      $72,000
 SVP direct financial contributions (grants awarded)      $45,000
 Indirect contributions because of introduction by SVP      $18,820
 Projected operational impact from SVP-supported projects/initiatives 


SVP grant was leveraged 302%   $135,820 

Strengthening MedWish


  • Organizational Design & Development – develop leadership and staff capabilities and succession planning
  • Inventory Management
  • Develop capacity to scale impact

Results and Accomplishments

  • Use of SVP grants:
    • 2011: expedite inventory flow and warehouse improvements
    • 2012: EMT training for warehouse manager to expand knowledge of medical supplies and equipment
    • 2012: Partial cost of Bridge Builders program for marketing and communications manager
    • 2012: Partial costs of executive director search
    • 2013: Create sustainable financial model
  • New annual review process includes peer feedback; staff participation in strategic planning connected staff with board members and led to greater ownership. Only two of eleven staff left in 2012.
  • RFP developed; vendor selected to create industry-leading inventory management system making MW first medical supply redistribution organization (MSRO) to implement such a specialized, intricate system. MW owns software code with potential sale to other MSROs for revenue generation.
  • Changes in warehouse floor plan and procedure resulted in faster sort time, quicker ability to redistribute aid, less trash, and higher level of satisfaction from end recipient based on monthly dashboard data.
  • MedWish nominated by SVP and accepted as one of 30 investees network-wide to participate in the 2012 SVP conference workshop, Scaling Impact.

Volunteer Partners and Friends of SVP and their Key Contributions

  • Following Organizational Capacity Assessment by board and staff, Dick Cahoon examined with them shared visions to put all stakeholders on same page regarding mission and growth.
  • Dave Bischel (Dick’s colleague from Dealer Tire) worked with MW to create system audit to understand current inventory management. He created RFP to various inventory management firms.
  • With Dick’s assistance, staff changed in warehouse floor plan and implemented procedures to increase efficiency.
    1. Created three shipping bays for container shipments to expedite loading and reduce chance of losing product
    2. Created a “triage” for donated supplies to expedite sort time, vastly increasing turn-around time
  • Pam Conover and Chris Renner did an assessment of volunteer management.


MedWish International | Growing Strategically

MedWish International has benefited significantly from its engagement with the Social Venture Partnership during 2012. Two significant challenges arose this year: the resignation of our executive director, and the growing need for an inventory management system to better track items in our 40,000 square-foot warehouse. Through our partnership with SVP, we were able to leverage these challenges to better position our organization to grow strategically and broaden our impact both locally and globally... Read More »