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SVP International

Home Repair Resource Center

Home Repair Resource Center empowers homeowners to maintain their homes for sustainable and diverse communities. Home Repair Resource Center’s mission is accomplished through a creative mix of self-help programs that include financial assistance, education, and skills training to enable homeowners — particularly homeowners of low or moderate income — to accomplish repairs on a contracted or do-self basis.

Executive Director: Keesha Allen (2016–Present)Ben Faller (2015)                     

 SVP Lead Partner: Evan Ishida         

Engagement: June 2015–June 2018  


Total SVP Impact

 Value of volunteer hours from partners and friends   $ 27,063
 SVP direct financial contributions (grants awarded)   $ 45,000
 Indirect contributions because of introduction by SVP   $ 550
 Projected operational impact from SVP-supported projects/initiatives 


SVP grant was leveraged 161%   $ 72,613+  


Strengthening HRRC


  • Board Governance & Development
  • Technology
  • Operations
  • Marketing
  • Executive Director Growth
  • Revenue Growth and Program Expansion
  • Fundraising

Results and Accomplishments:

  • Completed Organization Capacity Assessment Tool (OCAT).
  • Updated board orientation manual.
  • Advised governance committee on issues related to board governance.
  • Selected, purchased, and implemented a class registration system for fee-based education programming.
  • Trained staff on a new organizational tool and streamlined operational processes.
  • Developed a marketing plan (assessed the market, defined objectives, developed plan, implemented tactics, and refreshed the plan).
  • Implemented new technologies for staff communication and collaboration.
  • Built a plan for organizational calculated expansion.
  • Provided one-on-one coaching to new executive director.
  • Developed methods and messaging for attracting new institutional and foundation donors.

Home Repair Resource Center | Tools for Growth

HRRC ED Ben and SVP Lead Partner, Evan Ishida, got to work right away setting forth “sprints” or goals they hoped to achieve during the partnership. The first project—accomplished through several meetings with Ben, Evan, HRRC Board Members, a host of SVP Partners, and hundreds of post-it notes—resulted in a new pricing structure necessary to keep certain programs which had been at risk due to financial uncertainty. As a result of those working sessions, HRRC saw a 300% increase in revenue in our Project Repair and Tool Library programs Read More »